What support does SMART Offer?
At SMART Entertainment, we offer a range of support with our system. We have a range of instantly accessible help guides and video tutorials created by our Support & Development team. We also operate a ticket-based solution to gain support.
Telephone support is available by calling 0333 4440944
Our Support Desk is staffed Monday-Friday 9 am – 5:30 pm (excluding Bank Holidays). Telephone Support is available Monday-Friday 10am – 4pm.
We aim to respond within 8 working hours. We operate an out-of-hours ‘Emergency Support’ outside of our working hours for business-critical queries, between 8am – 10pm 7 days per week.